Privacy Policy
Last updated August 19, 2021
INTRODUCTION
KDL Investments, LLC doing business as Homebase Scheduling (“Homebase
Scheduling” or “we” or “us” or “our”) respects the privacy of our users (“user” or “you”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you visit our website inspectorshomebase.com and our mobile
application Inspector's Homebase, including any other media form, media channel, mobile website, or mobile
application related or connected thereto (collectively, the “Site”). Please read this
privacy policy carefully. If you do not agree with the terms of this privacy policy, please
do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any
reason. We will alert you about any changes by updating the “Last Updated” date of
this Privacy Policy. Any changes or modifications will be effective immediately upon
posting the updated Privacy Policy on the Site, and you waive the right to receive
specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of
updates. You will be deemed to have been made aware of, will be subject to, and will be
deemed to have accepted the changes in any revised Privacy Policy by your continued
use of the Site after the date such revised Privacy Policy is posted.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may
collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email
address, and telephone number, and demographic information, such as your age,
gender, hometown, and interests, that you voluntarily give to us when you register with
the Site or our mobile application, or when you choose to participate in various activities
related to the Site and our mobile application, such as online chat and message boards.
You are under no obligation to provide us with personal information of any kind,
however your refusal to do so may prevent you from using certain features of the Site
and our mobile application.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP
address, your browser type, your operating system, your access times, and the pages
you have viewed directly before and after accessing the Site. If you are using our mobile
application, this information may also include your device name and type, your
operating system, your phone number, your country, and other interactions with the
application and other users via server log files, as well as any other information you
choose to provide.
Financial Data
Financial information, such as data related to your payment method (e.g. valid credit
card number, card brand, expiration date) that we may collect when you purchase,
order, return, exchange, or request information about our services from the Site or our
mobile application. We store only very limited, if any, financial information that we
collect. Otherwise, all financial information is stored by our payment processor, Stripe,
and you are encouraged to review their privacy policy and contact them directly for
responses to your questions.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and
information about the location of your device, if you access the Site from a mobile
device.
Mobile Application Information
If you connect using our mobile application:
Mobile Device Access. We may request access or permission to certain features
from your mobile device, including your mobile device’s camera, storage, and
other features. If you wish to change our access or permissions, you may do so
in your device’s settings.
Mobile Device Data. We may collect device information (such as your mobile
device ID, model and manufacturer), operating system, version information and
IP address.
Push Notifications. We may request to send you push notifications regarding
your account or the Application. If you wish to opt-out from receiving these types
of communications, you may turn them off in your device’s settings.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth,
efficient, and customized experience. Specifically, we may use information collected
about you via the Site or our mobile application to:
Create and manage your account.
Email you regarding your account or order.
Fulfill and manage purchases, orders, payments, and other transactions related
to the Site and our mobile application.
Increase the efficiency and operation of the Site and our mobile application.
Monitor and analyze usage and trends to improve your experience with the Site
and our mobile application.
Notify you of updates to the Site and our mobile applications.
Perform other business activities as needed.
Prevent fraudulent transactions, monitor against theft, and protect against
criminal activity.
Process payments and refunds.
Request feedback and contact you about your use of the Site and our mobile
application.
Resolve disputes and troubleshoot problems.
Respond to product and customer service requests.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your
information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal
process, to investigate or remedy potential violations of our policies, or to protect the
rights, property, and safety of others, we may share your information as permitted or
required by any applicable law, rule, or regulation. This includes exchanging
information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our
behalf, including payment processing, data analysis, email delivery, hosting services,
customer service, and marketing assistance.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired
by another entity, we may transfer your information to the successor entity. If we go out
of business or enter bankruptcy, your information would be an asset transferred or
acquired by a third party. You acknowledge that such transfers may occur and that the
transferee may decline honor commitments we made in this Privacy Policy.
We are not responsible for the actions of third parties with whom you share personal or
sensitive data, and we have no authority to manage or control third-party solicitations. If
you no longer wish to receive correspondence, emails or other communications from
third parties, you are responsible for contacting the third party directly.
TRACKING TECHNOLOGIES
Cookies and Web Beacons
We may use cookies and other tracking technologies on the Site and our mobile
application to help customize the Site and our mobile application and improve your
experience. When you access the Site or our mobile application, your personal
information is not collected through the use of tracking technology. Most browsers are
set to accept cookies by default. You can remove or reject cookies, but be aware that
such action could affect the availability and functionality of the Site or our mobile
application.
We may use cookies, web beacons, tracking pixels, and other tracking technologies on
the Site and our mobile application to help customize the Site and our mobile
application and improve your experience. For more information on how we use cookies,
please refer to our Cookie Policy posted on the Site, which is incorporated into this
Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your
personal information. While we have taken reasonable steps to secure the personal
information you provide to us, please be aware that despite our efforts, no security
measures are perfect or impenetrable, and no method of data transmission can be
guaranteed against any interception or other type of misuse. Any information disclosed
online is vulnerable to interception and misuse by unauthorized parties. Therefore, we
cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If
you become aware of any data we have collected from children under age 13, please
contact us using the contact information provided below.
CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track
(“DNT”) feature or setting you can activate to signal your privacy preference not to have
data about your online browsing activities monitored and collected. No uniform
technology standard for recognizing and implementing DNT signals has been finalized.
As such, we do not currently respond to DNT browser signals or any other mechanism
that automatically communicates your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the future, we will inform you about that
practice in a revised version of this Privacy Policy.
OPTIONS REGARDING YOUR INFORMATION
Account Information
You may at any time review or change the information in your account or terminate your
account by:
Logging into your account settings and updating your account
Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, some information may be retained
in our files to prevent fraud, troubleshoot problems, assist with any investigations,
enforce our Terms of Use and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from
us, you may opt-out by:
Noting your preferences at the time you register your account with the Site or our
mobile application
Logging into your account settings and updating your preferences.
Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from
third parties, you are responsible for contacting the third party directly.
CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits
our users who are California residents to request and obtain from us, once a year and
free of charge, information about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes and the names and addresses of
all third parties with which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account
with the Site or our mobile application, you have the right to request removal of
unwanted data that you publicly post on the Site or our mobile application. To request
removal of such data, please contact us using the contact information provided below,
and include the email address associated with your account and a statement that you
reside in California. We will make sure the data is not publicly displayed on the Site or
our mobile application, but please be aware that the data may not be completely or
comprehensively removed from our systems.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
KDL Investments, LLC
5733 Juneau Ln N
Minneapolis, MN 55446
612-201-9602
info@inspectorshomebase.com